I am thrilled to share that Chaser has been shortlisted for two awards at the 2023 Credit Awards; Best Company to Work For and Best Use of Technology.
The Credit Awards recognises and celebrates innovation, best practice, and the hard work of individuals, business divisions, and conglomerates across the entire industry. They are widely regarded as the most respected and significant awards programme in the credit and financial services industry. Chaser is delighted to be shortlisted for these two prestigious awards, and after winning Best Use of Technology at the 2022 ceremony, are honoured to be recognised again.
Being shortlisted for the Best Company to Work For award recognises Chaser's commitment to developing staff, staff wellbeing, and creating a positive and motivating culture for its employees. Chaser was shortlisted for Best Use of Technology for its SMS payment reminders feature, and the results it has help users to achieve. Chaser is thrilled to be recognised for its continued use of innovative technologies to help businesses reduce late payments.
Delighted to share that Chaser is shortlisted for Best Company to Work For, and Best Use of Technology at the Credit Awards 2023
Best company to work for
Chaser understands the importance of work-life balance, and provides employees with a range of benefits to support well-being. Including Friday afternoons off, company holidays and onsites, employee bonding experiences (including ‘sports day’), a monthly health and wellbeing budget, weekly company-wide games and randomised ‘coffee-mates’ catch-ups.
Chaser’s commitment to employees is evident through its ESOP scheme and consistently positive feedback from employees. Chaser’s ESOP means every employee has Chaser shares and a stake in the company’s success, employees can work from anywhere remotely, and flexible working hours mean employees pick the schedule that suits them.
Chaser invests in employees development by providing access to industry-standard training and development opportunities, and personal and professional growth initiatives. This includes CICM and ACCA training, DiSC profiling and training for all employees, resilience training, and management training.
Staff satisfaction and retention
Whilst in other companies employees may leave to pursue new roles, Chaser employees apply and move internally due to the strong bonds made with their colleagues and their commitment to the business.
‘I was doing an IT support role and wanted to transition to Development. Chaser gave me the opportunity, training, and courses, and now I’m a software engineer’ - Katan
‘I was working as a designer in the marketing team and wanted to move into the support team, which was met with kindness and openness from my colleagues’ - Dean
Incentives
Chaser takes a holistic approach to offering incentives and benefits, implementing company-wide benefits and incentives for reaching revenue targets. This encourages team spirit with common goals.
Chaser also offers a range of employee benefits such as flexible working arrangements to help support those with childcare or other priorities to balance, friday afternoons off for ‘mental health time’ when employees are encouraged to spend time on well-being activities, yearly rewards and prizes for employees best-demonstrating the company values: Care, Courage, Candidness, Celebration, ESOP scheme means employees have a share of the company’s success in reward for their contributions to Chaser.
"My favourite thing about working at Chaser is how valued you feel. They go out of their way to send gifts for special occasions, and to recognise achievements" - Amaya, Senior Marketing Manager
Staff training and development
Chaser is committed to the professional development of its employees and recognizes that investing in employee growth is an investment in the company's future. Chaser provides its employees with access to a range of training and development opportunities, including CICM and ACCA training, DiSC profiling and training, resilience training, and management training.
As Katan, a software engineer at Chaser, notes, "Whether it’s putting you with tutors or putting you on courses, Chaser really helps you to be the best version of yourself." Chaser's commitment to staff training and development not only benefits its employees but also helps the company stay ahead of the curve in developing solutions that help businesses get paid on time. By investing in employee growth, Chaser is able to offer businesses cutting-edge solutions that help them reduce late payments.
Chaser is a company that values its employees' well-being and personal growth, while also providing an environment that fosters high levels of job satisfaction and engagement. Through a range of benefits and incentives, the Chaser promotes work-life balance and supports the physical and mental health of its employees. Chaser's employee-centric approach ensures that every employee has a stake in the company's success and is supported in their individual development.
Best use of technology
The development of the SMS payment reminder feature was in direct response to user research, highlighting an ongoing issue in collecting payments from those in particular industries. This was supplemented by industry research which further highlighted the opportunity for businesses to improve collection rates via SMS.
In response to industry and user research, Chaser released SMS-reminders so users can reach customers about payments in the most effective way possible and get invoices paid faster.
With SMS-reminders, Chaser users can now credit-check, monitor debtors, chase invoices via email/SMS, let customers pay instantly from their phone, recover debt and reconcile accounts, all in the same unique platform.
The feature has helped users cut through the noise and reach customers on the go. This feature also improves the payment experience for Chaser users' customers, letting them pay at the time and place that best suits them.
This new feature is improving payment rates from industries that have previously had hard-to-reach payment contacts, and caused late payments and cash flow issues for many of Chaser’s customers.
In the run-up to a potential global recession, Chaser is continuing to seek ways to help SMEs worldwide get paid on time in the most efficient and friendly way possible.
Credit Awards 2023
The Credit Awards, sometimes referred to as the 'Oscars of the industry', will take place in May 2023, and will be sponsored by FICO. Hosted by comedian Katherine Ryan, the awards evening will take place at Grosvenor House, London, where key businesses in the industry will gather to celebrate and recognise best practice and innovation in credit management. See full event details on the Credit Strategy website and book your place to celebrate alongside the Chaser team,.
