Chasing invoice payments using SMS is an effective and efficient way to improve payment collection and cash flow.
Payment reminders via SMS have a higher open rate than other forms of communication, so your payment reminders are more likely to be seen and acted on.
SMS messages are typically read and responded to more quickly than emails or phone calls, which means you can receive payment faster.
SMS can be less expensive than other forms of follow-up like phone calls, which can help reduce costs associated with chasing for payment.
Your SMS payment reminders can be personalized with your customer's name, the amount owed, and the due date, making them more relevant and engaging.
Your SMS payment reminders can be set up to be automatically sent out at predetermined intervals, which can help save time and ensure consistency in follow-up.
SMS payment reminders are designed to be easily readable and actionable on a mobile device, as many customers may prefer to use their smartphones for payment-related tasks.
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Navigate to ‘Manage’ then ‘Templates’. Select the SMS option and edit your existing templates as required.
Under ‘Manage’, select ‘Schedules’. Edit your chosen schedule and click the ‘+’ button to add in an extra reminder. Select your chosen SMS template from the drop down, then click ‘Add’.
If a payment portal is enabled, navigate to ‘Templates’ and click on the template you’d like to edit. From the ‘Placeholders’ menu on the right, click the payment portal option to insert it into your SMS reminders and click ‘Save’. Payment portal links will be sent to all customers that receive this SMS template.
Chaser has become an indispensable tool in my working routine. It’s allowed me to create personalised templates that convey the same friendliness and the same tone I would use with customers in manual emails
Credit Control Manager, Love Brands
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