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40 politely-worded templates to get invoices paid on time

Reach your customers faster and more consistently with SMS payment reminders

Directly contact customers, bypassing email inboxes, to address overdue invoices swiftly. SMS messages offer a reliable, immediate channel to prompt payment, resulting in quicker resolution of outstanding balances.

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SMS PAYMENT REMINDERS

Powerful and quick SMS payment reminders

Text message payment reminders that can be set up to automatically send payment reminders to customers will save you time and reduce the need for manual follow-ups.

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Increase engagement with your customers

Payment reminders via SMS have a higher open rate than other forms of communication, so your payment reminders are more likely to be seen and acted on.

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Speed up customer response and payment times

SMS messages are typically read and responded to more quickly than emails or phone calls, which means you can receive payment faster.

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Save on costs related to chasing payments

SMS can be less expensive than other forms of follow-up like phone calls, which can help reduce costs associated with chasing for payment.


SPEAK TO AN EXPERT

A 15-minute call could save you 60+ hours a month on receivables

Over 10,000 users worldwide rely on Chaser to get paid faster, protect their cash flow and maintain good customer relationships.


Resolve outstanding debts faster

Reach your customers faster and more consistently with a SMS payment reminder text. Directly contact customers, bypassing email inboxes, to address overdue invoices swiftly. SMS reminders offer a reliable, immediate channel to prompt payment, resulting in quicker resolution of outstanding balances.

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Save time on accounts receivable

Automate payment chasing with mobile reminders, reducing manual follow-ups. Quickly reach customers on their mobile devices, bypassing email clutter, and prompting faster payments. This process significantly cuts down the time spent managing overdue invoices and frees up your team to focus on other essential tasks.

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Improve customer relationships

Text payment reminders offer a direct and respectful way to communicate with customers about overdue payments. This proactive approach minimizes surprises and potential disputes, fostering open communication. By providing timely notifications via a preferred channel, businesses demonstrate care and consideration, enhancing customer trust and strengthening relationships.

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Reach your customer faster and more effectively with SMS reminder messages

Chaser's SMS payment reminders provide a direct line to your customers, bypassing crowded email inboxes. SMS messages have significantly higher open rates than emails, ensuring your payment reminders are seen promptly. With SMS, you can reach customers within seconds, reducing delays in communication about overdue invoices.

This immediate contact enables faster resolutions and quicker payments, improving cash flow. SMS offers a reliable, attention-grabbing channel, increasing the likelihood that your customers will respond quickly and settle their accounts. This directness results in fewer follow-ups and more efficient accounts receivable management.
Seamless payment portal option
Chaser's SMS payment reminders offer a link to a personalized payment portal where customers can view invoices and make secure mobile payments, speeding up settlements.
Personalization and brand voice
Chaser’s payment reminders via text allow for customization to align with your brand's tone and style, reinforcing brand identity with every interaction.
Enhance collection efforts
Chaser's SMS payment reminders provide direct, immediate communication, increasing the likelihood of prompt payments and reducing outstanding balances, significantly improving collection efficiency
Reach customer faster
Reach customers instantly with Chaser's payment reminders via text. Bypass email inboxes for direct contact, speeding up communication and payment resolution.
HOW IT WORKS

Start using SMS payment reminders in four simple steps

1

Create a Chaser account

Sign up for a 10-day free trial with Chaser just using your name and email address - no credit card required.

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2

Edit your SMS payment reminder templates

Navigate to ‘Manage’ then ‘Templates’. Select the SMS option and edit your existing templates as required.

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3

Add SMS to your chasing workflow schedules

Under ‘Manage’, select ‘Schedules’. Edit your chosen schedule and click the ‘+’ button to add in an extra reminder. Select your chosen SMS template from the drop down, then click ‘Add’.

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Add payment portal links to your SMS templates

If a payment portal is enabled, navigate to ‘Templates’ and click on the template you’d like to edit. From the ‘Placeholders’ menu on the right, click the payment portal option to insert it into your SMS reminders and click ‘Save’. Payment portal links will be sent to all customers that receive this SMS template.

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ROI CALCULATOR

Find out how much you will save with Chaser

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CASE STUDY

15 hours saved every week with Chaser

 

Staying on top of your aged receivables doesn't need to be stressful or time-consuming. See how Love Brands is saving 15+ hours per week by using Chaser to manage their credit control process and getting invoices paid on time. 


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Chaser has become an indispensable tool in my working routine. It’s allowed me to create personalised templates that convey the same friendliness and the same tone I would use with customers in manual emails

Rossana Vittorelli

Credit Control Manager, Love Brands

KEEP EXPLORING CHASER'S FEATURES

Explore how Chaser's customers are reducing late payments

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Make it easier for your customers to pay you

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Discover how to automate manual accounts receivables processes

FAQs - Chaser's SMS Payment Reminders

What are SMS payment reminders?

SMS payment reminders are automated text messages sent to customers to remind them about outstanding invoices. They provide a direct and immediate way to contact customers, bypassing email inboxes, and prompting faster payments. Chaser's SMS feature enables customization and integration into existing workflows.

How do SMS payment reminders help me get paid faster?

SMS reminders reach customers instantly on their mobile devices, ensuring they see the message quickly. With higher open rates than emails, SMS ensures your payment reminders are noticed and acted upon promptly, leading to faster payment resolutions. Using a combination of SMS and email reminders increases a business’ chance of getting paid within a week of the invoice due date by 56%.

Can I personalize the SMS reminders?

Yes, Chaser's SMS payment reminders allow for customization to align with your brand's tone and style. This ensures consistent brand messaging and reinforces your identity with every interaction. Personalization can include customer names, invoice details, and specific calls to action.

Do customers need a special app to receive SMS reminders?

No, customers receive SMS reminders directly on their mobile phones, just like regular text messages. There's no need for any special app or software installation. This makes it easy and accessible for all customers to receive and respond to reminders.

Are SMS payment reminders secure?

Yes, Chaser's SMS payment reminders are secure. The messages include links to a personalized payment portal where customers can view invoices and make secure mobile payments. This ensures transactions are handled safely and confidentially.

How do I set up SMS payment reminders in Chaser?

SMS payment reminders can be set up within Chaser’s automated chasing workflows. You can configure triggers, schedules, and message content to suit your needs. Detailed instructions can be found in the Chaser Help Centre or by contacting support.

How do I set up SMS payment reminders in Chaser?

SMS payment reminders can be set up within Chaser’s automated chasing workflows. You can configure triggers, schedules, and message content to suit your needs. Detailed instructions can be found in the Chaser Help Centre or by contacting support.

What information is included in an SMS payment reminder?

Typically, an SMS payment reminder includes a brief message about the overdue invoice, the invoice number, the amount due, and a link to the payment portal. You can customize the message to include other relevant details.

Can I track if a customer has viewed the SMS reminder?

Chaser provides tracking and reporting on sent SMS reminders, including delivery status. You can see if a message was successfully delivered, helping you manage your communication and follow-ups effectively.

How much does it cost to use SMS payment reminders?

The cost of SMS payment reminders may vary depending on your Chaser plan and the volume of messages sent. Contact Chaser's sales team for specific pricing details and available packages.

Can SMS payment reminders be used internationally?

Yes, SMS payment reminders can generally be used internationally. However, message delivery and costs may vary depending on the recipient's location and mobile network. Check with your provider or Chaser support for specific details regarding international SMS.

What if a customer answers an SMS reminder?

Replies to SMS reminders are typically not directly managed within Chaser. However, the messages can include instructions directing customers to the payment portal or contact information for further assistance.

Do SMS reminders replace email reminders?

SMS reminders complement email reminders. They provide an additional channel to reach customers and are particularly effective for urgent or time-sensitive payment requests. It is recommended to use a combination of both for best results.

Can I schedule SMS reminders for specific times?

Yes, you can schedule SMS payment reminders to be sent at specific times and days within Chaser’s automated chasing workflows. This allows you to optimize delivery times for maximum impact.