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40 politely-worded templates to get invoices paid

Accounts receivable software for energy companies

Tailored for the energy sector, Chaser automates payment chasing, manages overdue customer debts, and enhances cash flow. Addressing the industry's unique challenges, Chaser ensures timely payments and helps protect cash flow.

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"Chaser is an absolute necessity for any credit control team...The fact that we don't have to worry about manual processes, and the system takes care of so much for us, has been a game-changer."

GRAHAM RUNDALL

Credit Control Manager at Community Energy Scheme

Avoid bad debt at your energy company with Chaser's receivable automation software

Maintaining a steady cash flow in the energy sector is crucial for operations, infrastructure investments, and supply management. However, complex billing structures and fluctuating energy prices often lead to late payments and overdue customer debts. With debt levels among energy customers rising to £2.9 billion (Redwood Collections), these issues are more pressing than ever. Energy businesses need help with tiered pricing, consumption-based charges, and high-value invoices, which can delay payment processing and approvals. Regulatory compliance and economic factors, such as fluctuating energy prices and inflation, also impact customers' ability to pay on time. This includes residential households struggling with increased living costs and businesses managing their budgets. Chaser's accounts receivable automation software addresses these challenges by streamlining invoicing and payment processes, ensuring timely payments and reducing bad debt. This helps your energy company improve cash flow, maintain reliable services, and focus on growth without worrying about financial instability.

Facilitate a high volume of invoices
Energy businesses often handle a high volume of invoices and a large customer base. Even with a dedicated credit control team, keeping track of all outstanding invoices can be time-consuming. With Chaser, you get a complete overview of your debtors, and automated, personalized reminders go out to your customers to prompt them to pay. .

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Make it easy for customers to pay
With a diverse client base, you must also facilitate different payment methods. Chaser's payment portal, which you can include in each reminder, allows customers to pay using their preferred method, such as bank transfer, credit card, or Apple Pay. This flexibility ensures that payments are made promptly and conveniently.

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Charge recurring clients automatically
Your energy business likely has recurring clients, and waiting for these clients to pay month after month can be challenging. Chaser allows you to set up direct debits that automatically take payment from your customers every month, ensuring timely payments and reducing manual workload.

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Efficient debt collection services
When customers fail to pay, and you've exhausted all other options, Chaser's debt collection service is here to help. This no-win, no-fee debt collection service ensures you recover outstanding debts while maintaining positive customer relationships.

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Start your free trial today and experience the power of automation software for accounts receivables management.

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Avoid bad debt

During these challenging economic times, energy companies need help paying their invoices, and bad debts are piling up. With Chaser's credit management software, you can manage and avoid late payments by gaining complete visibility over your debtors. Ensure that all debtors receive personalized payment reminders and give them access to a payment portal where they can settle the invoice in the way that suits them best.

Easily manage a diverse customer base

Managing accounts receivable from a mix of residential, commercial, and industrial clients requires tailored approaches. In Chaser, you can segment your customers and tailor the follow-up schedule and communication based on different types of customers. This customization ensures that each client receives reminders and communication most effectively, improving payment timeliness.
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Ensure your payment reminders are noticed

With a diverse customer base, energy companies must cater to various communication preferences. Chaser allows you to schedule automated payment reminders via email, SMS, paper letters, and phone calls, ensuring each debtor receives and acts on reminders promptly. By leveraging multiple communication channels, Chaser ensures that your reminders are noticed and prioritized. Personalized messages can increase engagement and effectiveness, helping you maintain a steady cash flow. This approach not only saves time but also enhances the efficiency of your accounts receivable process, ensuring your energy company gets paid faster

Easily manage disputes

Energy bills often involve tiered pricing and consumption-based charges, increasing the chances of customer disputes. With Chaser's software, your energy business can easily manage and solve disputes. With access to a detailed history section, you can always see previous receivable communication, add and view notes, and pick up the conversation where you left it, ensuring swift and efficient dispute resolution.
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Chaser connects seamlessly with your accounting system, ERP, or CRM, so you can minimize manual work and focus on delivering exceptional service

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Get started quickly

Quickly learn how to use Chaser and start using the software effectively immediately, leading to better ROI on your software investment.

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Work with the best

You want the best people managing your company's cash flow. With the help of our dedicated accounts receivables specialists, you can track your progress while working with best-in-class credit control software.

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Improve cash flow

To run your company effectively, you need a healthy cash flow and payment predictability. Ensure your credit control process is structured, timely, and consistent with assistance from Chaser's credit control experts.

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Save money

It's crucial to get the right start with any software for maximum effectiveness, to ensure you get the most value for your money - and most importantly that you get paid by your customers.

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Maintain great customer relationships

Your accounts receivables specialist will contact customers on your behalf for up to two months, to remind them of outstanding invoices. This will clear out your backlog so that you can later maintain good credit control processes.

What Chaser users have to say

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Stuart Hurst

Head Of Cloud Accounting, UHY

“A very easy to use app, that's very clever at chasing debts. We've seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can't praise them highly enough".

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Sharon Pocock

Md & Principal Accountant, Kinder Pocock

“This is such a good add-on. I truly believe that Chaser emails are sent with a little bit of magic. Even though I regularly used to send statements from Xero, the Chaser emails have had a far greater response, clients apologising for not paying sooner! It has definitely improved credit control, and the ‘thank you’ email when clients have paid is a lovely touch.”

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Emma Fox

Founder & Md, Fresh Financials

"Chaser has really changed the space. Several other apps have appeared in the market since Chaser - even Xero has its own invoice reminders. For us, though, Chaser is the one with the features we need. And at a great price, and with a great team supporting it, why would we ever change?"

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WHY CHOOSE CHASER

Top four benefits of using Chaser for your energy company's accounts receivables

With automated reminders and a streamlined payment process, Chaser ensures that invoices are paid faster, improving your company's cash flow and financial stability.

Chaser's payment portal allows customers to pay using their preferred method, such as bank transfer, credit card, or Apple Pay, making it easier to settle invoices promptly.

Set up direct debits for your recurring clients to ensure monthly timely payments. This will reduce the need for manual follow-up and provide a steady cash flow.

When all other options are exhausted, Chaser's no-win, no-fee debt collection service helps you recover outstanding debts while maintaining positive customer relationships.

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SPEAK TO AN EXPERT

A 15-minute call could save you 60+ hours a month on receivables

Over 10,000 users worldwide rely on Chaser to get paid faster, protect their cash flow and maintain good customer relationships.