If you are a FreshBooks user, then you know that this software is a great way to keep track of your business’ finances and cash flow. However, when using Chaser alongside FreshBooks you can make managing your accounts receivable even easier and improve your business cash flow with ease. In this blog post, we will discuss the benefits of using Chaser with the FreshBooks accounting software.
What is FreshBooks?
FreshBooks is cloud-based accounting software that allows businesses to manage their invoicing, expenses, and payments. It is designed for small business owners and freelancers who want an easy way to track their income and expenses.
The benefit of using FreshBooks and Chaser together is that it allows businesses to improve their cash flow and manage their receivables more efficiently. FreshBooks can be used as the primary accounting software for many small businesses, but some users may find that they need additional features to better manage their accounts receivables such as those provided by Chaser.
Why use Chaser?
Chaser offers a range of different services aimed at helping businesses to improve their accounts receivables. These are all designed to help you get paid faster and stay on top of your outstanding invoices.
With Chaser’s automated payment chasing feature, you can send out automatic email reminders when client payments are due or past due, without losing the personal touch in your invoice communications. These payment follow ups can be send via both email and SMS payment reminders. This is a great way to ensure that you don’t miss a payment and that your clients remain in the loop.
Chaser can also help you to stay on top of your invoicing administration by keeping track of the statuses of all unpaid invoices, and automatically logs all communication history with customers about their payments (including customer replies!). This way, you’ll always be able to see which ones are still outstanding, and see the latest updates on invoices in one glance - instead of searching through your inbox. In addition you can even use Chaser’s reporting features to get a better idea of how many days it takes for each client or invoice type on average.
Chaser is designed with SMBs in mind, and integrates seamlessly with FreshBooks’ accounting software so you can spend less time chasing payments and more time growing your business!
Summary: 9 key benefits of using Chaser with FreshBooks
There are several benefits of using Chaser with FreshBooks, including:
- Increase your chances of receiving payments on time with automatic SMS and email payment reminders, that can politely but persistently follow up on customer payments for you. This helps current Chaser users get invoices paid over 54 days faster.
- Make it easier for customers to pay you through their dedicated Payment Portal, which can be sent out in your email and SMS reminders automatically for customers to pay invoices instantly. Give your customers an easy way to pay their overdue invoices with a credit or debit card, or other payment options. It's quick, easy, and secure for both you and them!
- Stop writing off bad debts and improve your cash flow with Chaser’s integrated debt recovery service. Recover debts whilst keeping customer relationships intact with Chaser’s friendly debt recovery team. View an instant no-win-no fee quote in the software and escalate invoices you are unable to recover internally to our team of experts. Businesses are recovering over 15,000 GBP in old debts which would have otherwise been written off with Chaser’s help.
- Protect your business cash flow with credit checking available within the software for your new and existing customers. See your customer’s credit history and ensure your client is able to pay before extending credit.
- Keep on top of outstanding payments automatically, and save time sifting through multiple inboxes, with all receivables information summarised in one central location with your accounts receivables CRM. Current Chaser users are saving over 15 hours per week with Chaser’s automation.
- Get paid faster without committing any time or effort. When your team are overstretched and can’t manage accounts receivables tasks internally, outsource part or all of your credit control activities to Chaser’s dedicated team. This is helping SMBs focus on growing their business instead of asking clients for payments.
- You can use Chaser’s reporting features to get a better idea of how many days it takes for each client or invoice type on average. This information can help you to better manage your accounts receivable.
- Chaser's automated reminders sound exactly like they've come straight from you, so you don't even have to do any extra work when sending or scheduling them.
- Never chase an invoice that is already paid, and work with the most up-to-date data. The Chaser software integrates seamlessly with FreshBooks, so you are always working with the most recent information on your customers and invoices.
Chaser has a powerful set of features for FreshBooks users managing their accounts receivable, which can help reduce late payments, increase the cash flow in your business, and save your team time on manual tasks.
What Chaser features benefit FreshBooks users the most?
Chaser offers a huge range of features that will help you manage your accounts receivable in FreshBooks, including:
Automated email and SMS - set and forget!
Chaser's recurring email and SMS payment reminders are a great way to save time. You can create an email follow up template or SMS payment reminder template for each type of invoice that you send (e.g. before due reminders, overdue payment reminders, thank-you notes) and then schedule Chaser to automatically send them at the appropriate time.
These templates can be edited to reflect your companies specific brand voice and tone, allowing you all the benefits of automation, while keeping the human touch,
One of the main issues with keeping constant control over your accounts receivables is the amount of time it takes, and time is money! The automated functions of Chaser allow you to focus on other, more important things.
The average business owner spends approximately 30-50% of their time chasing late payments. That's a lot! Chaser is an automated collection system that will help you stay on top of your invoices and get paid faster, without any extra work from yourself.
Using this automation, businesses like wholesale company LoveBrands are saving over 15 hours per week in their team.
Payment Portals for maximum payment options
Chaser's Payment Portals are the best way to keep your customers happy and ensure they have multiple ways of paying their invoices.
Payment Portals allow you to send a secure link that takes the customer directly to a dedicated, personalized payment portal for that specific customer and their invoices. They can choose from a variety of different payment options including bank transfer, Credit Cards, Stripe, and more, giving the customer complete control over how they pay.
Credit check your customers
Chaser has a built-in credit checking tool that allows you to credit-check your customers.
If a customer has gone bust or is in financial distress, this tool will flag up the warning signs before you take them on as a new client.
It even allows you to assign risk levels so that when someone who's high-risk flags for attention, you can immediately act on it by applying additional terms and conditions, requesting advance payment, or looking for other ways to protect yourself.
This is an invaluable tool that could save you thousands of dollars in the long run. Chaser makes knowing how to credit check a company easier, and can help protect your business’ cash flow.
Offer your customers a payment plan
One of the newer features of Chaser is the ability to offer your customers a payment plan. Payment plans can help you to support customers with cahs flow issues and reduce late payments.
This is a win-win situation for both parties because you will get paid the money that you are owed, while your customer can spread the cost of their invoice over several months, making it much more affordable.
If they aren't looking to pay in full upfront and would rather make payments at regular intervals until all outstanding fees have been paid, this is a great option for them.
Easy escalation to a different type of debt collection
Traditional debt collectors often take a long time to get started because they have many steps and hoops to jump through before collecting the money that you are owed.
You don't want your business or personal profits to be at a standstill while waiting for them to do their jobs, which is why Chaser helps speed up this process.
Chaser lets you escalate unpaid invoices to our committed debt collections team with just the click of a button, as all your customer and invoice information is already within the Chaser software from your FreshBooks account.
This means that you can get the money you're owed faster, without having to wait for a slow-moving traditional debt collector.
Plus, if you have any questions or concerns about the collections process, Chaser's team of experts is always available to help. They use polite persistence and mediation, rather than harassment or intimidation.
Simply put, Chaser is the only debt collection service that specializes in working with SMBs, getting them paid while maintaining your customer relationships.
Accounts receivables reports - keep on top of your progress!
The Chaser software gives you a snapshot of how much money you're owed, what invoices are overdue, and more. These reports are updated in real-time, so you can always see the latest information about your accounts receivable.
Having this kind of real-time data to hand allows you to make smarter decisions about how you manage your cash flow and keep track of unpaid invoices.
Critically, it also allows you to track the payment behavior of your customers.
If you're chasing late payments and notice a pattern of late payment, it may be time to have an honest conversation with that customer about your expectations around due dates. Consider revisiting your accounts receivable policy and payment terms, and communicating these terms clearly with customers.
Chaser: the perfect companion to FreshBooks
Chaser is the perfect tool to help you with all of this, providing a simple and intuitive way to keep on top of your accounts receivable. With Chaser, you can quickly see which invoices are overdue, who owes you money, and what the total value of outstanding payments is.
This information is automatically updated in real-time, so you always have the most up-to-date picture of your receivables.
You can also use Chaser to send reminder emails and SMS messages and invoices directly from within the software, automatically. This means that you can keep on top of late payments without having to spend time writing and sending individual payment follow-ups.
To find out more about how your business can get invoices paid faster, save time and improve your accounts receivables process by integrating FreshBooks and Chaser, start your free trial today.
