Chaser news & blog

Stop writing off your revenue as bad debt: Chaser debt collections

Written by Amaya Woods | 1 Jul, '24

Is your business struggling with bad debt? Managing finances and ensuring consistent cash flow are critical challenges that every business must navigate effectively to remain profitable. Among these challenges, dealing with bad debt is a persistent obstacle that can significantly impact your business’s financial health. 

Unpaid invoices and overdue payments not only strain resources but also threaten profitability and growth opportunities.

 

Put an end to writing off your revenue as bad debt

Any business's ability to thrive hinges on receiving payments for the products and services provided. Yet, the unfortunate reality for many businesses is having to write off a significant portion of their revenue as bad debt. In fact today the average business is writing off 8% of its annual revenue as bad debt. This loss not only impacts your current financial standing but also poses serious challenges to future prospects, reducing your organization's ability to reinvest, grow, and survive in a turbulent economy. In the UK alone, 50,000 businesses close down every year due to this buildup of bad debts. Sacrificing 8% of your business’ income, writing off bad debts, and increasing your organization's financial risk should not be accepted as part of ‘business as usual’. You deserve to be paid for your work.

 

With Chaser debt collections, this buildup of bad debt will become a thing of the past for your organization. You can put an end to writing off part of your revenue as bad debts year after year, and trust Chaser's no-win-no-fee, professional debt collection service which puts your customer relationships first. 

 

Chaser and Chaser debt collections have become an integrated part of our weekly and monthly credit control process. Before using Chaser and Chaser Collections, we could spend 2-3 days each month on credit control activity, and there was no guarantee that we would even receive a response or payment.

 

 

 

You don't need to choose between cash flow and customer relationships; amicable debt recovery

 

Maintaining positive relationships with your customers is paramount to long-term success. Unfortunately, traditional debt collection methods often utilize aggressive tactics that can strain these valuable connections. Businesses facing overdue payments may find themselves in a dilemma, torn between preserving customer relationships and recovering essential funds.

Chaser debt collections prioritizes a different approach – one that values mutual respect and understanding in debt recovery. Your team of debt collection professionals engage debtors with empathy and professionalism, seeking amicable solutions that uphold your reputation and preserve customer loyalty. The services is designed to help you protect both your financial interests and your business relationships.

Chaser debt collections recognizes that every interaction with your customers reflects your brand’s integrity and commitment to service excellence. Tailored debt recovery strategies are designed to resolve outstanding payments while reinforcing positive perceptions of your business. This customer-centric approach not only accelerates debt collection but also cultivates trust and goodwill, ensuring sustainable growth and customer retention.

Aggressive debt recovery tactics can inadvertently damage your reputation and deter future business opportunities. Chaser debt collections has a commitment to respectful communication and fair negotiation promotes which transparency and fosters productive dialogues with debtors. 

With Chaser debt collections, you can confidently navigate debt recovery challenges while maintaining a positive business image and positioning your company for long-term success. Trust Chaser to handle your debt collection needs with integrity and effectiveness, allowing you to focus on what matters most – delivering exceptional value and service to your customers.

Learn more about how Chaser debt collections balances maintaining your customer relationships with protecting your revenue in this fact sheet.

 

Zero risk, no-win-no-fee debt collections

 

Navigating debt collection can be daunting, especially when considering the costs involved. Many traditional agencies exploit organizations with hidden costs and fees. With Chaser debt collections, you no longer need to worry about unexpected costs. Benefit from a completely no-win-no-fee model, designed to prioritize your peace of mind and financial security. There is no financial risk involved, as you only pay a small percentage fee when your debts are successfully recovered. This ensures that you’re not burdened with upfront costs or additional expenses if the recovery process proves unsuccessful.

 

View your quote instantly in the Chaser application

Transparency is at the core of the Chaser debt collections approach approach. From the moment you initiate debt collection through the Chaser platform, you have complete visibility on the pricing structure. 

Unlike traditional agencies that may surprise you with hidden fees or ambiguous pricing structures, Chaser provides upfront, no-win-no-fee quotes directly within the application. This upfront transparency allows you to make informed decisions without second-guessing costs, empowering you to manage your financial resources efficiently. Simply select your invoice in Chaser and click 'Quote for collections', to instantly see what the cost would be if your debt is successfully collected.  

No hidden costs

Whether you are managing a handful of overdue accounts or a diverse portfolio of debts, the Chaser debt collections approach remains consistent: you only pay the amount quoted upfront when your debts are recovered. This commitment to performance-based pricing underscores Chaser's dedication to client satisfaction and operational excellence. You don't need to worry about unexpected add-ons or fees.

 

Get full transparency over communications with your debtors

 

Stay fully informed and in control of your debt recovery process with automatic tracking of every interaction with your debtors. Each reminder email, follow-up call, and negotiation session, or other interaction is logged in real time in your Chaser customer communication log, giving you a comprehensive view of all activities. This detailed tracking allows you to monitor progress, identify bottlenecks early, and make informed decisions to enhance your debt recovery efforts.

You can rest assured that all debt collections are being handled in a professional, friendly way - and check in on interactions directly within your account. Many organizations have hesitations around using debt collections due to their reputation as being aggressive or damaging customer relationships, which is why Chaser provides you with full visibility over the entire process to help give you peace of mind.

 

No handover needed for your debtor information

Gone are the days of lengthy and tedious handover processes when transferring debtor information to external agencies. Chaser simplifies debt collection by centralizing all debtor and invoice details within its integrated platform. From contact information to payment history, everything is readily accessible the moment you initiate collection efforts. This seamless integration eliminates the risks and delays associated with manual data transfers, ensuring continuity and accuracy in debt recovery activities.

By leveraging Chaser’s unified approach, you streamline workflows and minimize administrative burdens when sending invoices to debt collections. There’s no need to duplicate efforts or reconcile discrepancies between systems, as all relevant data remains synchronized and up-to-date. This efficiency not only saves time but also enhances the effectiveness of your debt collection strategies. Whether managing a handful of overdue accounts or addressing a larger portfolio, Chaser’s automated handling of debtor information empowers your team to focus on strategic initiatives that drive business growth.

By maintaining control over debtor information within the Chaser platform, you also mitigate security risks associated with external data transfers. Confidentiality is preserved, and compliance with data protection regulations is upheld, safeguarding both your business and your customers’ privacy. Once you send an invoice to Chaser debt collections, the team will start work on recovering your debt instantly - no need for a lengthy handover process.

 

Stop writing off your revenue today

Are you tired of seeing revenue slip away due to unpaid invoices? It’s a frustrating reality for many businesses, but it doesn’t have to be. 

With Chaser debt collection services, you can take decisive action to recover outstanding payments efficiently and respectfully. Your dedicated team understands the importance of preserving your cash flow and protecting your hard-earned revenue. Whether you’re dealing with occasional payment delays or persistent overdue accounts, Chaser provides the expertise and resources needed to navigate these challenges effectively - and ensure your customer relationships stay in tact. Start a 10-day free trial of Chaser today, or speak to an expert about how debt collections can support your business.

Join countless businesses that have transformed their approach to debt management with Chaser. Say goodbye to the days of writing off revenue and hello to maximizing financial stability and operational efficiency. By embracing proactive debt recovery strategies, you not only protect your bottom line but also strengthen customer relationships and position your business for long-term success.